In today's rapidly evolving digital landscape, businesses must constantly adapt to stay competitive. One key aspect of this adaptation is the migration of Legacy Workflows to more efficient and streamlined systems, such as Power Automate Flows. By migrating your Legacy Workflows to Power Automate Flows, you can revolutionize your business and unlock many benefits.
Migrating Legacy Workflows to automate workflows doesn’t come without its challenges:
To implement this modernization to your technology, companies need to learn the nuances of this technology and have plans in place to make the migration successful. At first glance, migrating workflows is tedious, but the effort will be worth it after implementation. Also, remember, that you do not have to go through this migration alone; with a trusted partner guiding you, you have as much or as little support as you desire to ease this transition.
In this article, we will explore the benefits for your business of migrating Legacy Workflows to Power Automate.
Legacy Workflows have served their purpose within organizations for a long time. However, they have their limitations. With the rise of Power Automate, organizations are beginning to migrate their workflows to this new platform and uncover its benefits.
If you think implementing Legacy Workflows will automatically benefit your business and allow you to relax, we have some news that may disappoint you. Legacy Workflows often require extensive support and maintenance, resulting in significant business costs. By choosing Power Automate as a source for business automation or migrating existing Legacy Workflows to Power Automate Flows, you can leverage its intuitive interface and robust features to streamline processes and reduce the need for ongoing support.
Legacy Workflows often rely on outdated infrastructure, which can be costly to maintain and upgrade. By migrating to Power Automate Flows, you can leverage Cloud-based technology and eliminate the need for extensive on-premises infrastructure. Power Automate enables seamless integration between various third-party systems, boasting a wide range of 900+ ready-to-use connectors. MailChimp, Slack, DocuSign, X (formerly Twitter), GitHub, Google Drive and hundreds more are accessible for your Power Automate Flows and have access 24/7.
Data security is a paramount concern for businesses in today's digital landscape. Legacy Workflows often lack the necessary security measures, making them vulnerable to potential breaches and data leaks. On the other hand, Power Automate Flows provides robust security features, including data encryption, access controls and compliance certifications. This instills confidence in your clients, knowing their sensitive information is protected while benefiting from automation.
Legacy Workflows often need comprehensive monitoring and analytics capabilities, making it challenging to identify bottlenecks, inefficiencies and opportunities for improvement. By migrating to Power Automate Flows, businesses gain access to advanced monitoring tools and analytics dashboards, enabling them to gain real-time insights into their processes.
How process advisor works:
Action, Usage and Errors Analytics for Each Power Automate Flow:
After migrating Legacy Workflows to Power Automate Flows, users can build and manage powerful AI models directly to detect complex patterns in data. This will enable better decision-making and improved automation outcomes. Discovering that Legacy Workflows do not offer the possibility to utilize AI Builder reveals a significant opportunity for businesses to decrease time, costs and stress by simply predefining AI models.
For instance, you can use AI Builder to analyze documents like invoices and store data in a database or SharePoint list. You can examine feedback and reviews and categorize them using tags.
These will be just words without a concrete example of WHY and HOW migrating Legacy Workflows and enriching your automation with Power Automate Flows could benefit your business.
Read more about how Enavate utilized the Power platform and automated flows internally to benefit their organization and customer satisfaction.
Let's consider this example:
The fictitious company “Dynamics Marketing” needed to rapidly scale its sales and marketing teams to accommodate a boom in business. Using Legacy Workflow, they set up automatic case creation once an email is received. However, they soon realized their customers reached out through various channels, including social media platforms.
Legacy Workflow lacked native support for channels outside of email. Therefore, integration with CRM requires a developer, infrastructure and integration development. This is an expensive solution. Instead, using Power Automate, “Dynamics Marketing” set up integration with social networks and other email clients like MailChimp.
Now, when a client contacts “Dynamics Marketing” on Facebook, for example, Power Automate creates a case in CRM and sends a Teams message notifying the team. In return, the client receives an auto-notification that the company has received the request and will contact them as soon as possible. This results in significantly reduced processing time and increased customer satisfaction.
Without relying on technical expertise, the support team utilizes Power Automate's user-friendly interface to create and modify the automated workflow according to their specific requirements. They can easily customize the response message and update the FAQs as needed. This empowers the team to control their automation process directly, reducing dependency on developers and expensive infrastructure.
Migrating Legacy Workflows to Power Automate can provide significant benefits for organizations. Integrating third-party applications and the visual interface makes it easy to automate workflows, improving efficiency and productivity.
Contact one of our Enavate experts or your account manager today to unlock the true potential of your business.
Denys Kryvulskyi is a Functional Consultant at Enavate and brings over five years of passion for working with Power Platform and Dynamics 365. Denys's expertise is crafting customized solutions that drive digital transformation and streamline business processes for clients across diverse industries. Denys dedicates himself to staying updated with industry trends and best practices to empower our clients to make the best decisions.